Privacy Policy
Last updated
Your privacy matters to us. This policy explains what POLLY collects, why, and your choices.
Information we collect
- Contact details — name, email, phone number.
- Shipping address — to deliver your order.
- Order details — items, sizes, and amounts.
- Payment information — handled by our payment provider. We do not store your full card number or security code.
- Device & usage data — basic technical information; your cart is stored locally in your browser.
How we use it
- To process, fulfil, and deliver your orders.
- To provide customer support and respond to enquiries.
- To send back-in-stock or order updates you've asked for.
- To meet legal, tax, and accounting obligations.
Who we share it with
We share only what's needed to run the store: our payment provider (to take payment), shipping carriers and suppliers (to fulfil and deliver your order), and authorities where required by law. We do not sell your personal data.
Cookies & local storage
We use your browser's local storage to remember your cart. We don't use this data to track you across other sites.
Data retention
We keep order and contact information for as long as needed to provide the service and to meet legal and accounting requirements, then delete or anonymise it.
Security
We apply reasonable technical and organisational measures to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.
Your rights
Subject to applicable law (including the Israeli Protection of Privacy Law), you may request to access, correct, or delete your personal information. To make a request, email our team.
Children
This Site is not directed to children under 18, and we do not knowingly collect their data.
Changes
We may update this policy; the "last updated" date above reflects the current version.
This policy is a general template and not legal advice. Please have it reviewed for your specific business. Contact us at our email.