Terms of Service

Last updated

Welcome to POLLY. By accessing this website or placing an order, you agree to these Terms of Service. Please read them carefully.

1. Who we are

This website (the "Site") and store are operated by POLLY ("we", "us", "our"). You can reach us any time at our email.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order.

3. Products, pricing & availability

• Prices are listed in the Site's stated currency and may change at any time.
• We try to display products and colours accurately, but cannot guarantee your screen shows them exactly.
• Products are subject to availability. We may limit quantities or discontinue items.
• If a pricing or product error occurs, we may cancel the affected order and refund you, even after an order confirmation.

4. Orders

Your order is an offer to buy. A confirmation email acknowledges receipt but does not guarantee acceptance — we may decline or cancel an order (for example, suspected fraud, stock issues, or pricing errors) and will refund any amount charged.

5. Payment

Payments are processed by a third-party payment provider. We do not store your full card number or security code on our servers. You confirm you are authorised to use the payment method provided.

6. Shipping & returns

Delivery timeframes and conditions are described in our Shipping Policy, and cancellations/returns in our Returns & Refunds policy. Both form part of these Terms.

7. Intellectual property & copyright

All content on this Site — including the POLLY name and logo, the butterfly mark, text, graphics, page design, and layout — is owned by or licensed to POLLY and is protected by copyright and other intellectual property laws. You may not copy, reproduce, republish, or use it for commercial purposes without our prior written permission. Product images may be the property of their respective manufacturers or suppliers and are used for the purpose of selling those products.

8. Acceptable use

You agree not to misuse the Site — including attempting to gain unauthorised access, disrupting the service, scraping, or using it for any unlawful purpose.

9. Disclaimers & limitation of liability

The Site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the Site or products. Nothing here excludes liability that cannot be excluded under applicable law, and your statutory consumer rights remain unaffected.

10. Third-party links

The Site may reference third-party services. We are not responsible for their content or practices.

11. Changes to these Terms

We may update these Terms from time to time. The version published on this page applies to your use of the Site, with the "last updated" date shown above.

12. Governing law

These Terms are governed by the laws of the State of Israel, and the competent courts of Israel shall have jurisdiction, without affecting mandatory consumer protections that apply to you.

These Terms are a general template and not legal advice. We recommend having them reviewed by a qualified professional before going live. Questions? Contact us.